As we wrap up another exciting week at the IAAPA Attractions expo, there are many lessons to be learned from such a huge show. For attractions, the big message we continue to hear from both industry experts and press alike, is that the WHOLE experience matters. When you consider how many options each patron has for their entertainment, you have to know that standing out comes down to experience. Your guests want an experience they can remember for a lifetime, something to take pictures of, post and tweet about, something to share with friends. This is something you need to attack from start to finish, from parking to payment – each touch point you have with your guests should offer them a unique experience, of course this rings especially true for foodservice. When it comes to foodservice for attractions, the experience must be convenient, fresh and memorable. If you’re feeling overwhelmed by the prospect of that, we’ve round up our best blogs highlighting strategies of foodservice for attractions. Dive in, take a look, and as always, enjoy the experience!
“Businesses with high throughput levels can take market share away from lower throughput firms.”
Wow, we’ve talked about restaurant throughput before, but we’ve never broken down the definition before. This portion of the definition of throughput struck me as increasingly important. With a million and one options for dinner or even for snack time, businesses MUST focus on restaurant throughput as an effective strategy to remain successful. The alternative is to keep guests waiting for their food and then watching them find a faster alternative the following week. In today’s ultra-fast, super convenient landscape, your consumers have no patience and that’s a challenge you must meet.
“As we express our gratitude we must never forget that the highest appreciation is not to utter words, but to live by them” – John F. Kennedy